An international organization was opening a new global business center in Warsaw, Poland, and asked Kelly to act as their recruitment process outsourcing (RPO) partner to hire hundreds of new staff.
We built a team of nine on-site recruitment specialists and worked closely with the client’s people and culture team to design a comprehensive recruitment strategy and support their employer branding activities.
This recruitment relationship has been incredibly successful – KellyOCG has engaged 740 candidates in two years with an average time to offer (for specialist positions) of just 25 days.
Succeeding through the pandemic.
Not only were we recruiting in one of the most highly competitive labor markets in Europe, six months into the project the pandemic hit. We were able to smoothly transition all of our recruitment activities online and continue to deliver impressive results to support our client’s goals.
4.7(out of 5) recruitment process rating from candidates
4.6(out of 5) recruiter collaboration rating from hiring managers
700+ roles filled
0% turnover in Kelly RPO team
90% completion of entire project
Average time to offer managerial roles: 38 days
Average time to offer specialist roles: 25 days
Overcoming market challenges.
The business services hiring market in Warsaw is highly competitive and, as a new international entrant to this sector, our client did not have extensive brand recognition. To overcome this challenge, our highly experienced team helped to create a recruitment strategy that complimented the organization’s employer branding activities and that was supported by comprehensive social media and marketing campaigns. This holistic approach empowered KellyOCG to connect quickly with talented local candidates.
An ongoing success story.
The global business center will ultimately employ approximately 830 employees and after two years we have completed around 90% of this goal and achieved all core KPIs – including cost-per-hire and time-to-fill. It’s crucial that we not only engage the right employees but that we deliver great hiring manager and candidates experiences. We carry out regular surveys that show we are exceeding our satisfaction targets for both groups.
Building from the ground up.
This was a brand-new global business service center and KellyOCG developed a strategy that enabled the organization to access the talent they needed in stages. We began with a focus on director and manager level roles before turning to the volume recruitment of specialist and associate roles, including finance and accounting, P2P, O2C, HR, supply chain, marketing, legal, and R&D. The application of advanced sourcing and talent mapping techniques allowed our team to create a pipeline of candidates with extensive experience and industry knowledge.
High-volume specialized hiring.
Building complete recruitment strategies.
Supporting robust employer branding.
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