Business Operations Associate

Posted 15 September 2022
Salary Negotiable depending on experience
Job type Temporary
DisciplineAdministrative/ClericalOffice & Management Careers

Job Description

Our client, who is an international Customer Success Platform and world's #1 CRM company, is looking for a Business Operations Associate (coordination of program Sales Enablement) (hybrid 50/50, 40 hours) based in Amsterdam.

All applicants MUST have full legal authorization to work in the EU region independently and be fluent in both spoken and written English language.

About the position:
The role is part of the Sales Enablement operations team globally. The team is completely new, so the client is setting up a new team to reduce the operational burden from the Sales Enablement Business Partners in the region. The role is heavy on the operational. The focus is on primarily: onboarding bootcamp for the Sales team and new hires, scheduling, managing, tracking programs enablement.

· Work closely with Enablement Business Partners to understand needs of the business and serve as an expert on catalog topics;
· Orchestrate and facilitate workshops that leverage global frameworks and subject matter expert communities;
· Identify subject matter experts from list;
· Orchestrate and facilitate workshops that leverage global frameworks and subject matter expert communities;
· Source data and provide analysis on trends and insights that support quarterly enablement planning process;
· Be a power-user in all internally-used products and tools;
· Lead operations of in-region programs:
· Manage registration, learner tracking, learner invites, Slack channels;
· Source delivery subject matter experts/ leader speakers and manage logistics;
· Manage survey analyses and CSAT tracking;
· Data and reporting;
· Build and maintain relationships with stakeholders inside and outside of Global Enablement to ensure strong cross-functional collaboration.
· Minimum Bachelor degree;
· 1-2 years' of project or program management experience, or coordinating role experience within a sales environment;
· Excellent facilitation, organization, communication & analytical skills;
· Exceptional communication and presentation skills, with ability to effectively communicate ideas and influence all levels of the organization (Senior stakeholders);
· Ability to understand the unique challenges of regional operating units and partnering teams whilst enabling them to work seamlessly together to achieve desired outcomes;
· Strong stakeholder management skills with ability to push back, when necessary;
· Strong interpersonal skills and extremely resourceful;
· Change oriented;
· Works effectively in the face of ambiguity, shifting priorities, and rapid change;
· Ability to oversee a variety of projects/programs simultaneously;
· Solid organizational skills, process oriented, results driven and attention to detail;
· Experience in Sales Enablement, Sales Operations, Enablement Design and Delivery experience a plus;
· Bias for action with a strong sense of team and inclusivity.

What do we offer

  • Temporary agency contract via Kelly Services with the intention conversion to FTE contract client
  • Salary depending on experience!
  • Start date: ASAP
  • End date: 30-4-2023
  • An international environment where you can learn a lot in challenging projects

Please do contact Marcella Henryati, Recruitment Consultant
M: 06-58811958
When interested please apply with your English resume on our website:

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Regarding this role, Kelly Services acts as the official temporary employment agency. When you decide to apply to this role your personal information will be processed in accordance with Kelly's Privacy Statement

In keeping with the AWGB (Algemene Wet Gelijke Behandeling) Kelly Services welcomes applications from any and all eligible candidates regardless of ethnicity, gender, disability, religion, sexual orientation or age.